Exchange, Return and Method of Payment

Mitten Inspired clothing is made with our customers in mind. Thus the following Mitten Inspired – return policy statement is setup to ensure fairness and respect for all our inspired fans.

 

Return Policy: We hope you love what you ordered, all sales are final, there are no refunds for orders. Exchange requests are accepted within 30 days of the original purchase date. Merchandise in like new condition (unworn, unwashed & with hang tags attached). Sale items are final sales. Original shipping costs are non-refundable. Return shipping are exchanges paid by Customer. Original receipt and return authorization number must be included. To exchange your item(s), please email us at luke@retroduck.com, and let us know the reason for the exchange, and what size you'd like. After receiving a response and the Return authorization number from us, please send your items back to the address below, along with your original receipt and the Return authorization number. Please ship your exchange to: retroduck.com Attn: Mitten Exchanges 210 Abbott, Suite 22, East Lansing, MI 48823(across the street from the campus of Michigan State University) 

Methods of Payment: Mitten Inspired strives to make shopping our online store in the best and most secure way possible. Currently, we accept most major credit cards such as, Visa, MasterCard and or AmericanExpress. We also accept PayPal. We apologize but we do not accept checks (personal or company), C.O.D or Cash.

Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

If you have any question with regards to our privacy policy, you should contact us immediately via email at mitteninspire@gmail.com or by mail at 

Mitten Inspired
P.O. Box 734 Jenison, MI 49429